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Slack, a cornerstone of workplace communication, is integrating artificial intelligence (AI) to streamline user experience. With the platform heavily relied upon for office communication, the challenge of managing unread messages throughout the day is acknowledged. Slack’s solution? Leveraging AI to simplify these tasks for users.
AI Assistance for Enhanced Efficiency
Tagging is a common practice in Slack, often containing crucial information that users may overlook. To address this, Slack is empowering AI to summarize and elucidate thread content, saving users time and effort.
Say hi to Slack AI 👋🔍 Find what you need faster⏩ Summarize conversations instantly💫 Declutter your day with custom recaps (coming soon)Learn more: https://t.co/5Gz0bjOLgs pic.twitter.com/m9B7ljHgw4
— Slack (@SlackHQ) February 14, 2024
Utilizing AI on Slack is effortless; a simple click on an icon allows users to customize queries based on channel chat content. Moreover, integration with third-party apps enhances functionality, enriching the AI experience.
While AI features are available as add-ons to existing subscriptions for enterprise users, Slack ensures data privacy by hosting its Large Language Model (LLM) within the platform, safeguarding data from external clients. Notably, Slack refrains from using data to train its LLMs, distinguishing its approach from other tech companies.
Today is a big one: Slack AI is shipping to GA for our enterprise customers 🚀 It’s a native, trusted way to get the benefits of generative AI in the flow of working in Slack:🔍 Get concise answers and suggested Q&A with AI-powered search⏪ Catch up quickly with channel recaps… pic.twitter.com/OLN7ttN80j
— Noah Desai Weiss (@noah_weiss) February 14, 2024
Expansion Plans and Global Accessibility
Initially available in the US, Slack’s AI-powered features are poised for global expansion, with support for additional regions and languages on the horizon.
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